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Emerging Sales Professionals Outline/Leader’s Guide – Hot Technologies 



10:00am – 11:00am

Opening - James Spellos

The Hot Technologies morning session provides attendees the opportunity to learn about, discuss and share how technology is changing the hospitality industry, and what they do as sales professionals within the industry.  A baseline overview will be provided about the various critical areas of technological disruption that both meeting planners and sales professionals can use, with tools demonstrated to show specific applications.  The attendees are encouraged to share what they have observed are best practices in these areas, and actively participate in the conversation about which technologies will be most important for them, and how those technologies will affect their careers as hospitality sales professionals.

Tech Quiz

5 Pillars of Tech Disruption

POLL – Which tech will make greatest impact in your business over next two years?


Blended Reality



Virtual Reality

Augmented Reality

Table Talks – Present/Future applications in hospitality industry

Full Group Discussion – Blended apps in industry


Meeting Room Technologies

Demo – Crowd Mics

Others (TBD)

 NOTE – Conversation in this section frequently requires adequate bandwidth...leads into...


Bandwidth & the Hospitality Industry

Review of facility’s bandwidth

Lecture – Critical terminology and definitions

Table Talks – Fair Pricing

Full Group Discussion – Fair pricing in industry

Site Inspection Questions You Must Be Able to Answer

Group Question – Role of facility in offering internet security

 NOTE – Discussion in this section leads to security conversation

11:15am – 12:15am

Digital Security

VIDEO – Why it’s not just an IT issue

Lecture – Essentials of personal & professional security

5 Tools You Must Know

Spyware, Malware & Ransomware

Table Talks – What is your facility doing to digitally protect your customers

Full Group Discussion – Digitally protecting your customers

QUIZ – Your digital security scorecard


Artificial Intelligence

POLL – Is your facility using AI in it’s marketing/servicing of customers

Full Group Discussion – AI examples in use in hospitality industry       


Productivity Apps

Table Talks – Favorite app for business (table votes on each table’s best app discussed)

Full Group Discussion – Lightning Round – Each table shares best app

Lecture – 5-10 more you need to know about



POLL – Best takeaway

Additional Q&A

1:30pm – 2:30pm

Sales Professionals TOWN HALL

The Town Hall is a casual forum for participants to gain feedback on their own unique programs, initiatives, challenges and topical industry problems in a medium to talk through possible solutions with fellow experts in our field.  Town Halls provide learning potential from other knowledgeable, experienced industry professionals, and constructed to address the questions and issues of the participants of immediate importance.  Connections and contacts amongst attendees and facilitators, built during a Town Hall, provide specialist resources for future tests and trials we may face long after the Town Hall has concluded.

The success of a Town Hall hinges upon active participation, and so we ask that attendees should come prepared and willing to actively participate by providing relevant issues, questions and challenges they are facing.

 FacilitatorTim Carr, Director of Operations, Meydenbauer Center

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